Laurel, Virginia
0 comments
Not resolved

Are serious.Elephant online service is down again.

I have been with this company a few months and this has happened numerous times. I was with Alpha Insurance before, systems never down! I will cancel in the morning. They also charge my account a day early to get a late fee every month.

NO MORE ELEPHANT! My goal when there system returns with service is to make sure that I cancel. I do not under stand why it is difficult to keep your system up and running. I have been over charged every month.

The only way to pay is through a draft or credit card.

No checks.No money orders.

Review about: Elephant Auto Insurance.

I didn't like: Billing.

Review #861161 is a subjective opinion of a user.

1.3
Website
Insurance Plans Acceptance
Billing Practices
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Reliability
Staff
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Additional Fees
Customer service
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Full refund

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