Laurel, Virginia
0 comments
Not resolved

Are serious.Elephant online service is down again.

I have been with this company a few months and this has happened numerous times. I was with Alpha Insurance before, systems never down! I will cancel in the morning. They also charge my account a day early to get a late fee every month.

NO MORE ELEPHANT! My goal when there system returns with service is to make sure that I cancel. I do not under stand why it is difficult to keep your system up and running. I have been over charged every month.

The only way to pay is through a draft or credit card.

No checks.No money orders.

Review about: Elephant Auto Insurance.

I didn't like: Billing.

Review #861161 is a subjective opinion of a user.

1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Additional Fees
Reliability
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Staff
Discounts and Special Offers
Billing Practices
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Full refund

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