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Update by user Nov 15, 2016

Never got back so called and cancelled and went to USAA which should have done in the first place...btw they still took a charge out of our account when called to see why first they said it a previous part due balance...i said how's that when automatically haven't taken out the pymts n i have proof...oh yes can see that let me check oh was an error put a request tho accounting dept they should get back to u in a day or ...yeah right....it only $11 thank God but it's the principal of the matter...stay away....in end it's not worth low price beside new ins USAA beat theirs n geicos price....

Original review posted by user Nov 12, 2016

My car was vandelized, someone smashed the glass moonroof part where wind deflector is and bent the frame....husband works for Toyota also, toyota shop sent an estimate to them total cost be $964...part is 424.98 / labor 540...they come back with 450 is what they're going tho pay that only covers the part n we still have to pay 250 deductible...we ask them how they came up with that ...they're like that's how much it cost in our area...oh really well give us the names of the shops that will do it for that price..we get ahhh ah oh oh ....um call us back on Monday and were going on a week almost now....really?....should of stayed with our old insurance was trying to save money but not worth it with this kind of service ...in telling everyone i know n work with tho stay away....pic below i covered personal info...but the read thru you will see estimate total....

Review about: Elephant Auto Insurance Claim.

Review #953898 is a subjective opinion of a user.

2.1
Billing Practices
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Insurance Plans Acceptance
Diversity of Products or Services
Price Affordability
Value for money
Customer service
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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