Manufacturer: Elephant Insurance Services Category: Auto Insurance Clear all filters (57 of 57 reviews match)
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I called and cancelled my policy with The Elephant on 05/02/2017 and was told nothing would be charged to my card I had on file.I got a notification that I was charged a fee after my policy had been cancelled. I spoke with supervisor Patrice (whom was very...
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1.0
Product
Elephant Insurance Services Auto Insurance
I didn't like
  • Customer service and unapproved charges
#1042768
After having Elephant for a month, I received notice that their underwriter had discovered an error on my initial quote and due to an accident I had 3 years ago, the premium would go from $180 a month to $325 a month!The following month, I expected to have the new...
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1.0
Product
Elephant Insurance Services Auto Insurance
#997668
I signed up for auto and home insurance on 10/29/16.I found out last night 1/5/17 that my policy was cancelled. So far I have spent nearly an hour on the phone with no explanation....apparently I am at the mercy of an adjuster who doesn't answer his phone or check...
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Anonymous
Anonymous

So glad I looked up the reviews because considering this company! All of their reviews are horrible so I will steer clear of this company! Thanks for the heads up

1.3
Product
Elephant Insurance Services Auto Insurance
I liked
  • Thinking i was saving money on auto insurance
I didn't like
  • Lack of communication
  • Irresponsible
#986450

Elephant Insurance Services Auto Insurance Review

#941461
My car was working find until I wreck in it now it make funny noise and now the said the want pay far the repair and see what the problem am so *** off the worst company in insurance ever
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Elephant Insurance Services Auto Insurance Review

#857387
Everyone that's having a priblem getting their vehicle repaired by Elephant Insurance, I know a few attorney's that would be willing to file a class action lawsuit on our behalf. Please contact Marcus Royall @ marcus.d.royall@gmail.com, because Elephant Insurance needs to be STOPPED
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Elephant Insurance Services Auto Insurance Review

#845542
1.0
Elephant Insurance is not an honorable company they do not stand behind their word if you have more than 30% damage to your vehicle they are going to Total your vehicle and leave you upside down
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Elephant Insurance Services Auto Insurance Review

#794738
2.0
They just charged my debit card 72.84 and i dont have policy with them !!!
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Elephant Insurance is a terrible company.Never ever do a policy with them. They are ridiculous and they will overcharge you somehow. After you start the policy with them, they will contact you that underwriting found an issue with your history and increasing the rate....
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Anonymous
Ryan

I love Elephant Insurance. Its the lowest monthly payment I could find and I looked with all the major companies. If they increased your rate it is because you failed to discl...

1.0
Product
Elephant Insurance Services Auto Insurance
#976090
I was quoted one price which was fair, only to find out later that it was only liability after I told them I needed full coverage, anyway I got full coverage again at a low price, but after the first 30 days it went from $199 to $281.10 without any notification, not to...
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1.0
Product
Elephant Insurance Services Auto Insurance
I didn't like
  • Constant game interruption
#958841
My mom is in a home.She emailed cancellation of insurance on car, since it was sold, before premium was due. They replied they couldn't cancel till they got a phone call. She did not have policy number but managed to talk to someone, still before premium was due. Now...
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Product
Elephant Insurance Services Auto Insurance
I didn't like
  • Rudeness
#893965
I processed an auto quote and purchased my policy with Elephant insurance on 5/14/16 with an effective date of 5/21/16. Price was $2,000.73 for a one year policy which was about $120 less than I was paying before. On 6/1, I received an email from the underwriting...
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1.0
Product
Elephant Insurance Services Auto Insurance
#864511
Customer service employees are nice and do what they can but its the company policy and the way they operate that is shady.The company is entirely paperless and they auto debit your account monthly for the payment and if they go to withdraw the funds and they are not...
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2.0
Product
Elephant Insurance Services Auto Insurance
#860662
Worst company I got six months insurance which I paid off when I signed the policy before the expiry of six months they send new policy in which they incresed the premium when I asked them why they said they couldn't find my previous insurance policy blah blah.So I...
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Anonymous
Anonymous

They do not do 6 month policies. They only do year policies and do not change the billing mid policy.

Anonymous
Anonymous

Lets get together and all call their coporate office 804-955-1700 press 4 for their HR department and report each and ever claims adjuster and customer service rep that never ...

1.0
Product
Elephant Insurance Services Auto Insurance
#845447
Elephant Insurance Services - Elephant Auto Insurance Review
Elephant Insurance Services - Elephant Auto Insurance Review
Elephant Insurance Services - Elephant Auto Insurance Review
Elephant Insurance Services - Elephant Auto Insurance Review
Elephant Insurance Services - Elephant Auto Insurance Review
I had similar issue with Elephant Auto insurance, their customer rear ended my vehicle, tried to flee the scene of the accident, but I caught him and pulled him over. I filed claim to his insurance (Elephant), provided pictures and detailed statement - it took them...
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1.0
Product
Elephant Insurance Services Auto Insurance
#830869