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Billing Practices
Customer service
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Update by user Nov 15, 2016

Never got back so called and cancelled and went to USAA which should have done in the first place...btw they still took a charge out of our account when called to see why first they said it a previous part due balance...i said how's that when automatically haven't taken out the pymts n i have proof...oh yes can see that let me check oh was an error put a request tho accounting dept they should get back to u in a day or ...yeah only $11 thank God but it's the principal of the matter...stay end it's not worth low price beside new ins USAA beat theirs n geicos price....

Original review posted by user Nov 12, 2016

My car was vandelized, someone smashed the glass moonroof part where wind deflector is and bent the frame....husband works for Toyota also, toyota shop sent an estimate to them total cost be $964...part is 424.98 / labor 540...they come back with 450 is what they're going tho pay that only covers the part n we still have to pay 250 deductible...we ask them how they came up with that ...they're like that's how much it cost in our area...oh really well give us the names of the shops that will do it for that price..we get ahhh ah oh oh call us back on Monday and were going on a week almost now....really?....should of stayed with our old insurance was trying to save money but not worth it with this kind of service telling everyone i know n work with tho stay away....pic below i covered personal info...but the read thru you will see estimate total....

jntscholes wrote the review because of problems with payment at Elephant Insurance Services and attached a photo. Reviewer claimed that he or she wants Elephant Insurance Services to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following companies: Farmers Insurance Group or Allstate. We collected other reviews about products and/or services offered by Elephant Insurance Services and elephant insurance services auto claim for you to read. This information may help you with your purchase decision.

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