Product: Elephant Insurance Services Auto Claim Clear all filters (33 of 33 reviews match)
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I'm only giving one star because it is the lowest I can give.I was in an accident with someone that had this company. They had the worst customer service. They failed to follow through with the claim and even told me they didn't know why they hadn't done anything on my...
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Has it ever been resolved?

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Elephant Insurance Services Auto Claim
#988717
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Elephant Insurance Services Auto Claim Review

Didn't wanna accept liability, after police report clearly stated they were liable for the wreck.
1.0
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Elephant Insurance Services Auto Claim
#980099
At a red light behind a tow truck who decides to back into me to somehow avoid a semi is what the driver tells me..Anyway I call these insurance wizards not expecting much resolution since it was the weekend. When i did reach someone I was met with the same...
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1.3
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Elephant Insurance Services Auto Claim
#977357
So I switched to elephant and I wish I had not.Like four days later I hit a pole. My fault my mistake. Reported claim. The guy Alex treated me like it was an inconvenience that this happened. He said he had to investigate to make sure the car had no damage before that...
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1.2
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Elephant Insurance Services Auto Claim
#975508
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Elephant Insurance Services Auto Claim Review

Had a claim on a vehicle which was totaled. Took 7 days to get a rep on site . Received only 10 days of rental help . Took 40 days to get a payoff check issued . Telephone calls were usless . Was lied to about the power of attorney being received by tow yard .
1.4
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Elephant Insurance Services Auto Claim
#957604
Elephant Insurance Services - Auto Claim Review
My car was vandelized, someone smashed the glass moonroof part where wind deflector is and bent the frame....husband works for Toyota also, toyota shop sent an estimate to them total cost be $964...part is 424.98 / labor 540...they come back with 450 is what they're...
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2.1
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Elephant Insurance Services Auto Claim
#953898
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Elephant Insurance Services Auto Claim Review

I was until recently an elephant insurance customer. After having accident I quickly learned that I was part of an undesirable company. Not only was the customer service the worst I have ever experienced but they were so unfair with settling the claim that I didnt hesitate to cancel my policy and rid myself of them.
1.8
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Fairplay, Colorado
Product
Elephant Insurance Services Auto Claim
#934807
I'm in a claim now with this insurance company there the worse I've ever seen I was told to take my car to the shop with the estimate and let the shop start ordering parts without any concerns of me having transportation I was told after the parts have been ordered...
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Elephant Insurance Services Auto Claim
#932192
My car has been total for over 2 weeks now!The person who is working my claim has NEVER contact me besides sending over my settlement agreement via email! Whenever I call him I'm told he's on vacation! How are you on vacation when you are working on my claim?!! My bank...
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1.9
Product
Elephant Insurance Services Auto Claim
#927052
Horrible company!I was with them for 5 years and had full coverage from the time my vehicle was brand new. No accidents, tickets or claims in 5 years. A hail storm hit my car and they deemed my car a total loss and only paid me half of what my car was worth. They told...
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1.0
Product
Elephant Insurance Services Auto Claim
I didn't like
  • Clams and customer service and adjusters
  • Lack of communication
  • Irresponsible
#906486