Manufacturer: Elephant Insurance Services Category: Claims Clear all filters (26 of 26 reviews match)
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I was in an accident on 5/3/2016 involving an Elephant insured vehicle. The unlicensed 16 year old pulled out in front of us,there was an accident report filled and they were deemed at fault. It didn't help that her mother sent her to get food knowing full and well...
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Anonymous
Anonymous

I know a really good lawyer - Robert Davis in Boerne, Texas. 210-525-9220. Tell him Diane sent you. I have a claim for hail damage that I'm still waiting to be completed. ...

Product
Elephant Insurance Services Auto Claim
#865762
Over 2 weeks, no email, no call from 3, yes, 3 representatives that are working(?) on claim.Tabitha lied about their system down for 5 days, including phone system, sending me one email also lied about not having my phone number. Gerald is tbe laziest one. One person...
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1.0
Product
Elephant Insurance Services Auto Claim
#865377
I was involved in an Accident on 4- 26- 16.I am Insured by Elephant Insurance The Accident was My fault I reported the Accident the next day and explained the Accident was my fault and they will not repair the other Persons Car and now He is going to sue me. They have...
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Anonymous
Anonymous

Some hit my car so they said I am not at fault but they are still not willing to pay for my car.

Product
Elephant Insurance Services Auto Claim
#865326
This company does not know what customer service is, it pushes the blame on their vendors instead of trying to assist their policy holders.And the vendors push the other way saying that Elephant needs to address any issues. When confrontation with a issue on service or...
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Product
Elephant Insurance Services Auto Claim
#865048
This company sucks I'm glad they aren't my insurance company. The person that hit us has this company and since day 1 has been the crappiest customer service
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Anonymous
Anonymous

I will never recommend anyone to get a car from car hop, I got my car in less then a month the transmission went I had to go a month without a car and to top it off they wante...

1.0
Product
Elephant Insurance Services Auto Claim
#859225
My boyfriend totaled his car over a month ago, we have not gotten an estimate STILL on how much they will give us for the car.Instead, we got a call saying they aren't covering us at all because we apparently didn't tell them we were using the car for delivery driving!...
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1.0
Product
Elephant Insurance Services Auto Claim
#855511
due to the floods in houston April 2016, we are still waiting for some type of response on our claim.they are still investigating and the guy who is in charge of diagnostics is never there. im done its a brand new car! we cant help the weather. plus, no rental coverage...
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Product
Elephant Insurance Services Auto Claim
#855219
Elephant Insurance Services Auto Claim Review from Houston, Texas
Lets get together and all call their coporate office 804-955-1700 press 4 for their HR department and report each and ever claims adjuster and customer service rep that never helped us out in our time of need... I too share the same story in waiting a whole month to...
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1.0
Product
Elephant Insurance Services Auto Claim
#852067
Claim #2015-00068021 I received poor customer service from Kenneth Gumbs, claims adjuster for above mentioned claim. At first, he was helpful until it was time to give my verbal statement of what happened. He tried to bully me into making a false statement. In all,...
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Anonymous
Anonymous

You cant go after the police officer you dumb ***. All cops do is take information given to them and make a report, its your insurance companies job to fight it. People like y...

Product
Elephant Insurance Services Auto Claim
#824871

Elephant Insurance Services Auto Claim Review

#875840
1.8
I reported a claim and I have to call them EACH time for updates this is the worst insurance ever for customer sevice
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Elephant Insurance Services Auto Claim Review

#862565
1.2
Cancel your policy with Elephant A.S.A.P. They are not worth your time or money. Had someone break into my truck months ago and still haven't got anything resolved. We call about 2 times a day and no answer or call back even on emails. Spend the extra and get Progressive.
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Elephant Insurance Services Auto Claim Review

#861738
1.2
Had someone hit my parked car around june 4th still trying to get things resolved they not getting information to the right people and really taking their time.
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