Product: Elephant Insurance Services Auto Claim Clear all filters (29 of 29 reviews match)
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My car is totaled be their client rearended me at a stop light shoveling me 20ft into my bf motorcycle.Broke both of our cell phones and totaled my car, damaged his bike bad and I was hurt... Still fighting with them and they said they don't have to cover my rental...
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Elephant Insurance Services Auto Claim
#1080360
My name is judith kline.I have had the worst svc ever with Elephant. Ive been lied to, no callbacks, no follow throughs, misinformed...right now i had a past claims was was not handled well and a current claims on a car that was totalled and a car pymnt due when i did...
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Anonymous
Anonymous

Currently having the same issues Judith. We are extremely disappointed. These people should not be in the business of customer service. Did you ever get your claim resolved?

2.1
Product
Elephant Insurance Services Auto Claim
#991858
Wrecked on Dec.19 2016. Today is Jan. 15 2017. I was almost killed in wreck. My little 4 and 1/2 lb dog of 5 years died in front of me as she was thrown into dash by illtimed airbag deploy and her neck was broken. Elephant Insurance has still not paid me a dime or my...
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Anonymous
Anonymous

And you give them 4 stars why????

3.8
Product
Elephant Insurance Services Auto Claim
#991409
Elephant Insurance Services - You suckes
1/1

Elephant Insurance Services - You suckes

#1102536
1.1
Details
Elphent you are the worst insurance company i can say. My name is tuerdi had accident 22 August. Until now I didn't get help from you people as I pay 96 dollars each month. I wasn't donating it I was paying you people to do your job. Answer my calls and emails. Responsible person also your Clint dosent mean you egnore me.
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Elephant Insurance Services - Horrible

#1082933
2.4
Details
As far as the price of the insurance is pretty good but customer service SUCKS!! When I was having issues with my old car and I'd call for roadside assistance it's seems like EVERY person I talked to had a very bad attitude. They will get smart and have a really bad vibe. Since I was insured with I spoke with ONLY one person who was actually nice to me...LITERALLY.
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Elephant Insurance Services Auto Claim Review

#1010008
1.2
Details
Well I got into a accident with a person who had elephant insurance and it was that persons fault. Well elephant insurance didn't pay all my medical bills and they didn't give me money for my things that broke in the wreck until 7 months later.
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Elephant Insurance Services Auto Claim Review

#980099
1.0
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Didn't wanna accept liability, after police report clearly stated they were liable for the wreck.
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I'm only giving one star because it is the lowest I can give.I was in an accident with someone that had this company. They had the worst customer service. They failed to follow through with the claim and even told me they didn't know why they hadn't done anything on my...
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Anonymous
Anonymous

Has it ever been resolved?

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Elephant Insurance Services Auto Claim
#988717
At a red light behind a tow truck who decides to back into me to somehow avoid a semi is what the driver tells me..Anyway I call these insurance wizards not expecting much resolution since it was the weekend. When i did reach someone I was met with the same...
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1.3
Product
Elephant Insurance Services Auto Claim
#977357
So I switched to elephant and I wish I had not.Like four days later I hit a pole. My fault my mistake. Reported claim. The guy Alex treated me like it was an inconvenience that this happened. He said he had to investigate to make sure the car had no damage before that...
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1.2
Product
Elephant Insurance Services Auto Claim
#975508
Elephant Insurance Services - Auto Claim Review
My car was vandelized, someone smashed the glass moonroof part where wind deflector is and bent the frame....husband works for Toyota also, toyota shop sent an estimate to them total cost be $964...part is 424.98 / labor 540...they come back with 450 is what they're...
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2.1
Product
Elephant Insurance Services Auto Claim
#953898
I'm in a claim now with this insurance company there the worse I've ever seen I was told to take my car to the shop with the estimate and let the shop start ordering parts without any concerns of me having transportation I was told after the parts have been ordered...
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Elephant Insurance Services Auto Claim
#932192
My car has been total for over 2 weeks now!The person who is working my claim has NEVER contact me besides sending over my settlement agreement via email! Whenever I call him I'm told he's on vacation! How are you on vacation when you are working on my claim?!! My bank...
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1.9
Product
Elephant Insurance Services Auto Claim
#927052
Horrible company!I was with them for 5 years and had full coverage from the time my vehicle was brand new. No accidents, tickets or claims in 5 years. A hail storm hit my car and they deemed my car a total loss and only paid me half of what my car was worth. They told...
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1.0
Product
Elephant Insurance Services Auto Claim
I didn't like
  • Irresponsible
  • Clams and customer service and adjusters
  • Lack of communication
#906486