Elephant Insurance Services - Elephant Auto Insurance

I was searching for the best insurance coverage for my new first car.My dad suggested me few names and i got the one I was searching for.

I visited the website of elephant auto insurance - http://www.elephant.com/ and asked for online quote that was so cheap. I gave them my details and they help me in getting auto insurance at every cheap rate. I saved a lot that i have not expected.

I am fully satisfied with their insurance services.They have launched their services in Virgina and Maryland just two years back and now they have a great number of clients all because they offer great deals and they know what customer wants.Thanks Elephant

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Product or service
Car Insurance
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Review rating
1 out of 5
review #230875 by
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Helpful? 36 Yes 36 319 No 319
Had the same issue 15 Yes 15
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Apr 05 #1139966 Forney, Texas

Bad review from my behalf.
They increased my coverage after 1 month and cancelled me the next month.
I had payed 6 months in advance.

0 0 Reply

Dec 06, 2015 #1074700

Funniest thing you can read is someone just coming in a comment section and fing crying because an insurance company wont pay their claim. They dont say what happened or if they even had coverage. shadup you whinny as ***.

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Oct 09, 2015 #1045618

Elephant is the best! I've been with them for 3 years now. We have coverage on two cars and they have been great. Elephant is always working with us to get the best price and they have the nicest representatives! I got in a minor fender bender with they were my provider and my premium didn't even raise. I'm calling them now because one of my tickets have fallen off. I love Elephant, I will never go with anyone else!

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Aug 19, 2015 #1021639 Austin, Texas

I have been with Elephant for 6months now and I have received nothing but GREAT SERVICE from them.
Note I pay my bill on time and have minor hiccups on my driving record (nothing major) and the insurance price is good and covers three vehicles
Until now I give them two thumbs up

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Sep 04, 2014 #865718

thanks for warning me. I told the agent to call me back on my break....I'll be ignoring that call.

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Jun 12, 2014 #826630 Houston, Texas

I've had insurance coverage with Elephant Insurance now for about 2 months. When I 1st spoke to a customer service rep about full coverage on my 2014 Camaro, I kinda felt that the quote was too good to be true.($102)a month. I spoke with them twice just to be sure that the amount was accurate, making sure all the information including Vin# was on points everything was good to go. Now here it is 2 months later. They sent me a letter stating the computer calculated my premium wrong. so now I'm paying just as much as I was with my last insurance company. After I being insured with them, there were some co-workers that warned me about the scams that this company would pull over there customers. And I be damned if they didn't do just what they said they would. Elephant insurance will quote you a cheap price, and a cheap down payment. But they WILL back door and take more money from you once you are all in. Please do NOT make the same mistake...STAY AWAY FROM THIS COMPANY!!!!... THEY ARE NO GOOD!!!.... YOU HAVE BEEN WARNED!!!

6 1 Reply

Dec 06, 2015 #1074693 Fredericksburg, Virginia

I am sure it was more your a liar and didnt tell the truth for the application. Then on the back end they caught your lies.

1 0 Reply

Apr 03, 2014 #801694 Carmel Hamlet, New York

None of the insurance companies are any good...but we are stuck with them. Elephant tried to raise my premium by over $50 because my insurance had lapsed at 11:59 pm and I was calling them at noon! I was dropped by State Farm after I was in an accident that had no police report, but they paid the claim on a car that had already been wrecked! I ended up back with Safe Auto, and I know they aren't any better. I had them before. I'm stuck paying the same amount I was paying before. I can't actually afford it, but I'm stuck. I have to have full coverage on my car, because it's still being paid for.
I'm not saying I wasn't at fault...saying she didn't want to call the police...she also said it could go either way.... :?

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Mar 29, 2014 #800098

I was in an accident 12/4/13 where their insured was at fault. They received a citation, but Elephant is trying to claim I am 25% at fault for being negligent in not taking evasive actions to try and not collide with their insured, who was attempting to cross over my lane to get to the other side. I told them the only evasive action I could have taken would be to hit someone in another lane, which is probably what they wanted. My insurance company is not accepting any fault and is taking them to arbitration. In the meantime, I just filed a complaint with the department of insurance and the BBB in Henrico county, VA where their home office is located. My insurance company has said if Elephant is willing to accept 75% responsibility, then they know their insured was at fault. Absolutely disgusting!

1 1 Reply

Dec 06, 2015 #1074695 Fredericksburg, Virginia

Oh yes I am sure you were so innocent. If you were found 25% at fault I am sure there is a good reason. Tell the entire story and not just to make you look good.

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Jan 31, 2014 #780767 Wylie, Texas

I really appreciate your reviews, I almost did it. But I asked her what the Insurance name and I looked it up, I found you guys. Thanks very much, I almost made a wrong choice.

3 0 Reply

Jan 23, 2014 #777458

Elephant Insurance has the rudest customer service representatives I have ever encountered. I was trying to add another vehicle to my policy, and the lady I spoke to was sooo rude after I spent almost 45 minutes on hold. When I told her that I will be searching for a new company because of her rudeness, she told be that I am welcome to do so. I am looking for a new insurance company. This is the worst customer service ever!!!! :(

4 0 Reply

Dec 06, 2013 #753993

If somebody have problems ,unfairs charges ,must complain consumer affairs agency, is the only way to stop the fraudulent operation
they use.

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Piss off customer

Dec 06, 2013 #753990

I,m upset ...very dissapointed with elephant insurance , I got their
car insurance for about 2 years when you ask a quote by phone ,they
give you a price, you acept the deal but when they email you, you
find a different price their behavior is nasty when you are their
customer, I will start looking for different company. F. them

1 0 Reply

Oct 08, 2013 #726783

Had an accident with their client. The client admitted fault and still Elephant denied claim. Spoke with Casey customer representative. They actually told the estimator to lower the estimate. Before they even saw picture they denied the claim, and didn't even talk to the witness of the accident.

This place is a total fraud.

1 0 Reply

Feb 04, 2014 #781846

I am having the same exact issue. Their client admitted fault but once I submitted pictures of the significant damages, now they are saying there are "coverage issues". :(

0 0 Reply

Dec 06, 2015 #1074696 Fredericksburg, Virginia

Doesnt matter who says who is at fault you tools. Its an adjusters job to determine who is at fault. Tell what happened in the accident. Oh you didnt why because I am sure you were at fault.

1 0 Reply

Sep 21, 2013 #719990 Dallas, Texas

I was rear ended by a car insured by Elephant Insurance driven by the insured's adult son who lives with him. I called Elephant the same day and was given a claim number. I talked to an adjuster the next day and talked to her about a rent car. She was positive, but stated that she had to talk to her insured before assuming responsibility, A few days later, Enterprise obtained a PO # for a rent car, but Elephant pulled it the next day, still waiting to here from their insured. Around 3 weeks later. Elephanr stated that they had indeed heard from their insured and he stated that his son had permission to drive his car. A week later, Elephant wrote my insurance company and me a letter denying liability. Elephant is a company that takes their customer's money and uses any excuse not to pay a claim, even fraud and plain lies.

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Aug 16, 2013 #701009 Austin, Texas

I had insurance with Elephant for a year. Then they sent me a new renewal policy with very high premium . I said I do not want it and never signed any documents saying I want it. Anyways they tried to charge my card on account for the renewal policy and it got declined. Now after 2 months I get a call from collection agency saying I owe Elephant $45. I called them and got to know that they charged me 25$ for declined payment and 20$ collection fee. Never was i told that I owed them 25$ and on the first place I had not even gave them permission to run my card to make a payment for a policy that i never wanted. I called them and no wonder they would not take it back , and I did not want to ruin my credit for 45$ and had to make a payment. Such a *** company. Never do business with them.

1 0 Reply
Silver Stunna

Aug 08, 2013 #696019 Dallas, Texas

Elephant Insurance is a HORRIBLE INSURANCE COMPANY THEY DO NOT PAY ANY CLAIMS BASED ON THEIR PARTIES BEHALF. They make up false denials to say the reason why they are denying the claim they are rude unethical, uneducated and ignorant.. People under this insurance better beware and let this company go right now they are horrible I am praying with enough complaints the BBB see that this company is not fit to be in the league with Fortune 500 companies like State Farm, Allstate, Nationwide and Geico they don't even fit in the minor leagues this company need to be SHUT DOWN!! Their Client hit my car and Elephant Insurance made up some fabricated story about why they are deny the claim come to find out they never pay any claims they do not even pay the claims of their clients. The *** that was assigned to me was JEFF COLE SO BEWARE HE IS A COMPLETE *** HE HAS NO COMMON SENSE WHATSOEVER.... GOOD LUCK JEFF COLE ON HOW YOU TREAT AND SPEAK TO PEOPLE YOU WILL GET WHAT IS DO TO YOU BY THE HIERARCHY MAKE NO MISTAKE ABOUT IT!!!



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